Policies
Privacy Policy
All personal data collected by the store is kept most safely with the help of advanced technology. The data is used for the customer to have the best shopping experience, starting with tailoring the promotions and creating future products for the store.
Return & Refund Policy
We want you to love everything about Smufi selfcare product(s.) You may return your purchase within 14 days for a refund or exchange (excluding return shipping fees). Please note that returns must be in original packaging and shipping is non-refundable. If a return label is requested, return shipping costs will be deducted from the refund amount.
Shipping Policy
We offer free US shipping on all orders over $85.
Your order will ship within 3 business days from the purchase date.
Please allow an additional 4-7 business days for US, for the package to arrive at your destination. We are not responsible for any additional customs fees that may occur during the shipping process. Unfortunately once the package has shipped, we are unable to refund shipping fees as the payment has been made to the postal carrier. Shipping fees are nonrefundable and we are not responsible for lost or stolen packages.